Cashmere scarf

Fraud in cashmere scarf, unfair competition or simply unprofessional advice?

A fortunate coincidence brings us here at Tie Solution a challenge of a special kind. A major customer calls our customer service and requests a quote for 100% custom-made cashmere scarves. After capturing all the technical data, we provide him with a preliminary price orientation over the phone. His reaction shocks us - he claims to have already received a quote for only 14 euros per piece. Given the provided data and our knowledge of the industry, this price is simply impossible as it doesn't even cover the material costs, even if it were to be produced directly, for example, in China.

"Please send us this offer for analysis," we ask our customer. Of course, we want to clarify any misunderstandings and ensure that our customer receives a fair price. Shortly afterwards, we see the competitor's offer and are speechless. It says "cashmere scarf," but without a percentage indication, without a size indication, without specifying the weaving or knitting technique. And the brand label is allegedly embroidered - against all norms.

Our advice to the customer is quickly formulated: "Please ask this competitor for the exact material composition, the exact scarf size, and the scarf's construction." Soon after he forwards us the answer, it becomes clear that we are not dealing with cashmere here. The answer is 70% viscose, 30% polyester, no indication of the construction. Furthermore, ten colors are promised, immediately available, and the ominous brand label is once again indicated as embroidered.

This case illustrates that unfortunately there are many competitors who deceive customers with misleading information and unrealistic promises. They rely on ignorance and almost deliberate miscommunication to justify unfair business practices.

The fraudulent aspect here is the false promise of 'cashmere' - the ultimate material for high-quality scarves. Many buyers are deceived by 'cashmere' without questioning the exact composition of the material or requesting samples.

Therefore our tip: Do not fall for „cheap“ offers that are more appearance than reality. Always ask for precise information about the materials and production techniques. Request samples and check them for care label information. If you receive a product that is only labeled as „Cashmere“ without clear material composition, caution is advised.

For your safety, always get multiple quotes and be skeptical if you only communicate through mobile contact numbers and WhatsApp. Both you as a customer and us as a supplier and manufacturer deserve fairness, transparency, and quality in every aspect. Don't forget that our professional expertise and commitment to quality are always at your service. Please don't hesitate to contact us anytime if you have any questions or concerns.